Acad Component's Guaranteed Bug Free Policy:

Acad Component's software is guaranteed to be free of programming bugs.  Programs are de-bugged prior to release and are free of all known bugs.  If you encounter a bug in one of our programs please report it to us.  We will then correct the software bug and issue a free-of-charge new release or service pack.  If we do not release a correction for the software bug within 10 business days from the time we receive notification of the bug, we will refund your purchase price if you so desire.  If we refund your purchase price, then you are no longer allowed to use the software for which we made the refund.

Definition of a Software "bug":

Webster's New Collegiate Dictionary defines a "bug" as "an unexpected defect, fault, flaw, or imperfection".  We need to refine this definition since it is too ambiguous.  In the scope of this guarantee, a "bug", with respect to the guaranteed software, is defined as "a defect, fault, flaw or imperfection which causes the software to not operate as intended or to stop operating abruptly."